Last updated September 2025
Zilch Co Pty Ltd (ACN 679 447 324) (referred to as we, us, and our) understands that your privacy is important and is committed to protecting it. This Privacy Policy sets out how we collect, store, use, and disclose information about you.
We may modify or amend this Privacy Policy from time to time. If we do, we will display a notice on our website indicating when such revisions have been made.
Unless you notify us otherwise, we will assume that you consent to the collection and use of all information provided to us in accordance with this Privacy Policy.
Personal information is information or an opinion about an individual who is reasonably identifiable, whether true or not and whether recorded in material form or not.
We may collect personal information from you when you:
The personal information we collect may include:
We may also collect information about you from third parties when relevant and lawful. If we receive information we would not have been entitled to collect directly from you, we will destroy or de-identify it promptly.
Where possible, you can interact with us anonymously or using a pseudonym — for example, when making a general enquiry. However, for most services we require at least your name and contact details to be able to provide them effectively.
When you visit our website, our web servers may automatically collect:
Our website uses cookies (small text files stored on your device) to collect certain information automatically. Most browsers accept cookies by default, but you can choose to block or delete them. Note that rejecting cookies may mean some website functions will not work properly.
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review the privacy policies of those sites before providing personal information.
We generally use your personal information to provide products and services to you, operate our website, and improve your experience. Additional uses may include:
You may opt out of receiving marketing communications at any time by using the unsubscribe function provided or by contacting us directly.
We may share your personal information with:
Where personal information is shared, we take reasonable steps to ensure that those third parties protect it and use it only for the purposes for which it was disclosed.
We do not sell your personal information. In some cases, we may offer promotional partnerships where your details are shared to deliver a benefit (e.g. a free product or special offer). You will always be notified in advance and given the option to opt out.
You can request access to the personal information we hold about you, and request that it be corrected if inaccurate, incomplete, or out of date.
Requests can be made in writing (see contact details below). In most cases, we will provide this information free of charge. If we refuse access, we will explain why (unless it would be unreasonable to do so).
If you are in the EU or UK, you also have rights under GDPR, including the right to have your data deleted in certain circumstances (Article 17). To request deletion, please contact us using the details below.
We use appropriate technical and organisational security measures to protect your personal information against misuse, loss, unauthorised access, modification, or disclosure. This includes access control, encryption, secure networks, and physical security measures.
We may update this Privacy Policy from time to time. The current version will always be available on our website at tryzilch.com/privacy-policy. We will display a notice on our site when material changes are made.
If you have any questions or concerns regarding this Privacy Policy or the way we handle your data, please contact us:
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au or call 1300 363 992.