- The customer
- A promotional products distributor supplying branded pens to the Department of Foreign Affairs and Trade (DFAT).
- Sells to
- Federal government
The situation
DFAT wanted sustainable pens for its branded merchandise. Before switching, it wanted to see what a recycled alternative would change, and what it would cost.
The distributor needed to put its regular click pen and a recycled version side by side, with the difference in impact shown on the same basis.
What was at stake
An ongoing merchandise account with DFAT.
What Zilch did
Zilch calculated the impact of the regular click pen and the recycled version on the same basis. The distributor used the results to prepare a comparison report for DFAT, with the cost difference alongside.
Impact report attached
- Regular click pen vs recycled click pen
- Impact compared per unit, method attached
- Comparison report prepared for DFAT
Outcome
The recycled pen came in at 36% lower impact for minimal additional cost, so DFAT went with it.
- Result36%lower impact than the regular click pen
- ResultMinimaladditional cost per pen
- ResultRepeatcustomer, still ordering from the same distributor
DFAT was delighted with the result and has continued to come back to the same distributor.
Outputs
Pen comparison reportPrepared for DFAT
Impact and cost comparisonPer unit
- Evidence: a document on file
- Estimate: modelled, method attached
- Missing: flagged as a gap
- Promo
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