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Connect Zilch to your AI

Connect your Zilch account to the AI assistant you already use, and you can ask about your products’ carbon footprints, compare products and add new ones, all from a chat.

What you need

  • A Zilch account on the Team, Professional or Enterprise plan.
  • An AI assistant that can connect to other tools. Choose yours in Step 2 to see what it needs.

Step 1: Copy your Zilch secret key

  1. Log in to Zilch.
  2. Go to Settings, then Profile, then API Access.
  3. Find Secret API Key and copy it. It starts with zlch_sk_. If there isn’t one yet, click Generate secret key.

Keep this key private, like a password. Anyone who has it can see and change your Zilch products.

If you already have a secret key, copy it instead of making a new one. A new key replaces the old one, and anything still using the old key stops working.

Step 2: Add Zilch to your AI

Choose the AI you use. The steps below change to match.

You need a Claude account at claude.ai. Free Claude accounts can add one connector. Paid accounts can add more.

Using Claude through your company? On a Claude Team or Enterprise plan, only an Owner can add connectors. Ask them to add Zilch under Organization settings → Connectors with the details below. The key they enter is shared by everyone in your Claude organisation.

Add the connector

  1. Go to claude.ai and open Customize, then Connectors.
  2. Click + Add, then Add custom connector.
  3. For the name, type Zilch.
  4. For the URL, paste this, then click Continue.
    https://api.tryzilch.com/mcp
  5. When Claude asks how to sign in, choose No sign-in.
  6. Under Request headers, add one header:
    • Name: x-api-key
    • Value: your secret key from Step 1
  7. Click Add.
No Request headers option? Claude is still rolling it out, so some accounts don’t have it yet. Email us at info@tryzilch.com and we’ll help you connect.

Use Zilch in a chat

  1. Start a new chat in Claude.
  2. Click + at the bottom left, then Connectors, and switch on Zilch.
  3. Ask Claude a question about your products.

Once it’s added, Zilch is also in the Claude desktop and mobile apps. Claude asks for your permission before it adds or changes anything in your Zilch account.

Things you can ask

  • “What’s in my Zilch account?”
  • “Which of my products have the lowest carbon footprint?”
  • “Compare the carbon footprint of MUG-01 and MUG-02.”
  • “Tell me everything about our bamboo travel mug.”
  • “Add a new product: steel water bottle, 450 g, stainless steel, made in China, packed in a cardboard box.”
  • “Estimate the carbon footprint of the products I just added.”
  • “Email the carbon footprint report for 100 units of MUG-01 to jane@example.com.” This needs a paid plan, not a free trial.

Good to know

  • Changes are real. Anything your AI adds or changes happens in your Zilch account.
  • AI estimates are drafts. Review and finalise them in Zilch before you share them. Your AI gives you a link to each one.
  • Your finalised footprints are safe. Your AI can’t change a finalised footprint, and it can’t delete products.
  • Emails need your go-ahead. Zilch tells your AI to check the customer’s email address with you before it sends a report.
  • There are daily limits, for example 100 AI footprint estimates a day.
  • To disconnect, remove Zilch from your AI’s connector or MCP settings. To block access completely, generate a new secret key in Zilch. Anything else using the old key, such as Zapier, stops working too.

Troubleshooting

ProblemWhat to do
I can’t see Request headers in ClaudeClaude is still rolling this option out. Email us at info@tryzilch.com and we’ll help you connect.
My AI says my plan doesn’t include thisConnecting an AI needs the Team, Professional or Enterprise plan. You can upgrade in Zilch under Billing.
My AI says my key is invalidCopy the key again from Zilch. Check it starts with zlch_sk_ and has no spaces before or after it. In a config file, check you replaced YOUR_SECRET_KEY and kept Bearer in front of the key.
My AI says it needs a secret keyYou’ve used the widget key, which starts with zlch_live_. Use the Secret API Key instead.
My AI doesn’t use ZilchCheck that Zilch is switched on. In Claude, that’s +, then Connectors. It also helps to mention Zilch in your question.